Prioritized Labels
Other Labels
  • Infra
    Eclipse Foundation
  • Interest Groups
    Interest Groups
    Eclipse Foundation
  • IT-priorityhigh
    We will address this soon and will provide capacity from our team to deal with. Response time (webmaster hours) Within 2 hours! Response time (outside webmaster hours) Strategic Members: Upon notification Others: next business day !
    Eclipse Foundation
  • IT-prioritylow
    We don't have visibility when this will be addressed. Response time (webmaster hours) Within next 5 business days ! Response time (outside webmaster hours) Within next 5 business days! Other enhancement : Best Effort !
    Eclipse Foundation
  • IT-prioritymedium
    We want to address this but may have other higher priority items. Response time (webmaster hours) Within 4 hours ! Response time (outside webmaster hours) Within next business day !
    Eclipse Foundation
  • IT-priorityurgent
    We will address this as soon as possible regardless of the limit on our team capacity. Response time (webmaster hours) Immediate!, Response time (outside webmaster hours) Upon notification!
    Eclipse Foundation
  • IT-severityblocker
    [Tier 1](https://wiki.eclipse.org/IT_SLA#Tier_1_-_Critical): service down - Prevents work, causes data loss, affects many users, and/or has no workaround.
    Eclipse Foundation
  • IT-severitylow
    Account; Project; vserver; code restructuring.
    Eclipse Foundation
  • IT-severitymajor
    [Tier 2](https://wiki.eclipse.org/IT_SLA#Tier_2_-_Best_Effort): service down, and: password reset; signing, permissions preventing commit & unable to commit; other issues blocking an individual committer or project.
    Eclipse Foundation
  • IT-severitynormal
    [Tier 3](https://wiki.eclipse.org/IT_SLA#Tier_3_-_Next_Business_Day): service down; and: non-blocking requests.
    Eclipse Foundation
  • legacy
    Eclipse Foundation / Help Desk
  • MBO
    Eclipse Foundation
  • Migration
    Issues related to migration from other systems (e.g. Bugzilla)
    Eclipse Foundation / Help Desk
  • My Account
    Eclipse Foundation / Help Desk
  • Need More Info
    Eclipse Foundation
  • NotHelpdesk
    Eclipse Foundation / Help Desk
  • performance
    Eclipse Foundation / Help Desk
  • priorityhigh
    We will address this soon and will provide capacity from our team for it in the next few releases
    Eclipse Foundation
  • prioritylow
    We don't have visibility when this will be addressed.
    Eclipse Foundation
  • prioritymedium
    We want to address this but may have other higher priority items
    Eclipse Foundation