Labels

Provisioning (Account; Project; vserver; code restructuring), Enhancement (Requesting new software; site improvements; etc)

[Tier 2](https://gitlab.eclipse.org/eclipsefdn/helpdesk/-/wikis/IT_SLA#tier-2-best-effort): service down, and: password reset; signing, permissions preventing commit & unable to commit; other issues blocking an individual committer or project.

[Tier 3](https://gitlab.eclipse.org/eclipsefdn/helpdesk/-/wikis/IT_SLA#tier-3-next-business-day): service down; and: non-blocking requests.

A new page or a page redesign

We will address this soon and will provide capacity from our team for it in the next few releases

We don't have visibility when this will be addressed.

We want to address this but may have other higher priority items

We will address this as soon as possible regardless of limit on our team capacity.

Issues related to the Eclipse.org Site Architecture and Redesign project: &18.

CBI (Common Build Infrastructure) related issues

Central Sonatype related issues

Chat service related request

CI (Continuous Integration) related issues