Other labels
IT-severitymajor
Eclipse Foundation
[Tier 2](https://gitlab.eclipse.org/eclipsefdn/helpdesk/-/wikis/IT_SLA#tier-2-best-effort): service down, and: password reset; signing, permissions preventing commit & unable to commit; other issues blocking an individual committer or project.
IT-severitynormal
Eclipse Foundation
[Tier 3](https://gitlab.eclipse.org/eclipsefdn/helpdesk/-/wikis/IT_SLA#tier-3-next-business-day): service down; and: non-blocking requests.
priorityhigh
Eclipse Foundation
We will address this soon and will provide capacity from our team for it in the next few releases
priorityurgent
Eclipse Foundation
We will address this as soon as possible regardless of limit on our team capacity.
project:eclipse.org re-design
Eclipse Foundation
Issues related to the Eclipse.org Site Architecture and Redesign project: &18.
service:downloads
Eclipse Foundation
Download related issues (download.eclipse.org, eclipse.org/downloads)
service:external
Eclipse Foundation
Related issues to external service (Not Eclipse Foundation service)
Prioritized