@@ -7,7 +7,40 @@ Welcome to the Eclipse Foundation's Help Desk. Use the [project's issues link](h
...
@@ -7,7 +7,40 @@ Welcome to the Eclipse Foundation's Help Desk. Use the [project's issues link](h
Status of hosted services and maintenance announcements can be seen on a dedicated status page http://eclipsestatus.io. You can stay updated of incidents and maintenance by following our twitter account [@Eclipse_Status](https://twitter.com/Eclipse_Status).
Status of hosted services and maintenance announcements can be seen on a dedicated status page http://eclipsestatus.io. You can stay updated of incidents and maintenance by following our twitter account [@Eclipse_Status](https://twitter.com/Eclipse_Status).
## FAQ
## FAQ
Please check the [FAQ (Frequently Asked Questions)](FAQ) before filing an issue.
<!--Please check the [FAQ (Frequently Asked Questions)](FAQ) before filing an issue.-->
Here is a list of common issues and possible solutions. Feel free to file an issue, if your issue has not been answered.
### GitHub
<details>
<summary>
**A new committer has been added to an Eclipse project, but does not have access to a project's GitHub repo. Why?**
</summary>
Adding committers/project leads to GitHub teams is handled automatically by a sync script that runs every two hours and relies on information from PMI (projects.eclipse.org).
Please check:
* The committer needs to add their GitHub ID to their Eclipse.org account. (Please note, that it might take up to 2 hours for our sync script to pick up changes.)
* An invitation to join the relevant GitHub organization might have been sent out via email already. Please also check your spam folder. Alternatively, while being logged into your GitHub account, go to the relevant GitHub organization (e.g. [https://github.com/eclipse](https://github.com/eclipse)) and a banner at the top should show a link to accept the invitation.
</details>
### Gerrit
<details>
<summary>
**I want to change my email address in Gerrit, but it does not work.**
</summary>
While it's tempting to use https://git.eclipse.org/r/settings/#EmailAddresses to change your email address, **it is not supported**. Unfortunately, we can't disable the relevant options in Gerrit.
If you want to change your email address, you will need to do it in your Eclipse.org account. The change will then be picked up by Gerrit as well.
