[temurin-compliance] Cannot log into agent `iywk3-macos11-x64` or `gn324-macos11-x64` with shared session - locked by Administrator

Summary

When logging into these machines with my Eclipse credentials in Shared mode, I see the log in screen for the currently logged-in user waiting for me. I believe this means that someone has locked the machine for use by someone other than the expected Jenkins user.

When I connect using 'Screen Sharing' on MacOS, I am prompted with this (IP address of machine obscured):

... and then I see:

Steps to reproduce

Using Mac "Screen Sharing" application, log into the iywk3-macos11-x64 agent. Also happens when connecting to the gn324-macos11-x64 machine.

Use "Share the display" when prompted.

What is the current bug behavior?

After logging in via the MacOS Screen Sharing application, the login screen is shown, or a login screen for a particular user is being shown (which is not my user, so I cannot log in to use the machine).

What is the expected correct behavior?

You should immediately see the desktop and act as the jenkins user.

Priority

• Urgent
• High
• Medium
• Low

Severity

• Blocker
• Major
• Normal
• Low

Impact

We are in the middle of the Oct PSU release and these machines not being accessible is blocking us from progressing in any manual testing scenarios.